Also don’t know which part of the restrictions, I just deactivated it completely. Peel off and apply the pre-paid returns label on top of the original mailing bag label. As you cannot alter the DNS settings on the home hub, its not really practical for most users. Time to put it to the test. Search Active discussions Logging into a My BT account with a BT ID. This will give you access to the BT Home Hub’s settings screen. It's quick and it's free! It's really easy to set up BT Web Protect. 4GHz channel has a throughput of. The GoHenry pocket money card is a smart solution for managing your child's money and. You have been temporarily locked out. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. This will open the Hub Manager. Thus, I did so and resultantly, I then enabled my parental controls to manage the settings, it said to wait as in the next 24 hours it would enable. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. It takes into account the first part of the site address, such as; "and not the information after this. Reply. How to turn off BT Home Hub Smart Setup. 168. I decided to change this back. You have had too many unsuccessful attempts to login. This fault was really tough to figure out. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. . Hi I have a BT Home Hub 5a running OpenWRT 19. com & Community; Broadband. Just log in to. BT Parental Controls. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. The parental controls offered by BT are inad. Receive personalised resources and advice for your family that keep you up-to-date as your children grow. Push the hub’s Power button. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Use your parental control PIN to control access to programmes with an age rating. Customise settings. any ideas why or do I just need to change it to go off at 9. The parental controls set for your Broadband Backup may be different to those on your normal hub. Check the instructions that came with your router for how to do. It works on any device in the home that's connected to your BT Hub. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. I have that turned on to stop the kids watching youtube 24x7 when they should be doing homework. The Parental Controls are separate to the wifi controls, to set them up see below. How to install Showbox and. . Go to solution. Parental controls not working. Select Control wi-fi access for your devices to manage your screen time online. These filters will. You can change it at any time. TVS. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. BT Parental Controls help keep your children safe online. Please try after 15 minutes. Firewalls. indd 1 05/06/2017 14:43Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Payment by Direct Debit. BT Home Hub 4 3732 Hub 4-B ADSL Guide BB 5 [2]. So I log into "M. This Mini Hub’s yours to keep Keep it somewhere safe. Log in to My BT with your BT ID 2. Use your parental control PIN to control access to programmes with an age rating. The default PIN is 1234. This needs to be entered twice. The range and stability of the HH5 were both significantly poorer than the HH3 which preceded it. Whi. The BT Home Hub 5 supports high-speed 5GHz wireless 802. Our bt parental control has never worked since we moved home (fine at old address). Change the Wi-Fi channel. $85. If you need your Mini Hub in the future, contact us. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. I have setup the parental control using the firewall rule, with time restrictions. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. If the two hours since you activated BT Parental Controls has passed and they're still not active, then the first step is to reboot your Hub. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Hi I have a BT Home Hub. 4. Values are below,. Even the xbox is affected, and de. Parental Controls on BT Home Hub. . Hi - we have used BT parental controls on our home wifi for over year with no problem. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. When i log ontoFolks, Just joined BT and am disappointed by the Parental Controls. Business hub - need to install parental controls as kids on internet for schoolwork. Guest networking, parental controls, and other notable features Speed and reliability are obviously the most essential elements for a good Wi-Fi experience, but Nest Wifi isn’t without its extras. Here's how: 1. Just go back to using your old home hub, if it does everything you want it to. Follow these simple steps to permanently remove BT Parental Controls. If you run into difficulties or have a question about BT’s products and services, join our community and. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. Pack your Mini Hub with all cables and instructions into the original box. BT is not responsible for any of the site categorisations – this is done by our third-party specialist vendor. Tried deleting cache and rebooting the router. Includes a BT Home Hub (unless BT has already provided you with one). If you’ve not changed it previously, it. - see in the dark – the app comes with night vision. Fibre 1 with Landline Install anti-virus software. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. You should be able to do this with certain 3rd party routers however, but not on the Business. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. The access controls in the HH5 allow restrictions on a time basis - is there any way of setting different time limits on different days? Eg I want to restrict access on school days but be less constrained during the weekend. Before running your T8 for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. Parental controls on your home broadband. Tried everything, phoned bt customer services, tried all sorts so-called solutions, been a year, NOTHING worked. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. Configure your PiHole installation to do the DHCP instead and tell it where your home hub (gateway) is so it can route traffic out to the internet. Of you have BT DNS based Parental Controls or BT Protect on this will try and create a DNS sink hole and hijack the DNS packets. 2 Contents Set-up summary Set-up summary 2-3. Use your parental control PIN to control access to programmes with an age rating. Includes a BT Home Hub (unless BT has already provided you with one). Or so the hype and reviews intimated. Includes a BT Home Hub (unless BT has already provided you with one). Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). @D1P1 thanks for confirming that, it should work on both browsers and apps. (Image credit: BT) BT has announced a new free update, called Wi-Fi Controls, that allows parents far greater control over their. 168. We know that children, particularly. Port forwarding: allowing external access to a device on your home network. Failing to be able to help, I am asking the BT Community for help on this issue. Sort it out BT this is not responsible behaviour in a lockdown. It helps to protect young people from adult content. Ft. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Yes, that is correct. Open a search engine of your choosing. What is admin password for Hub Manager? The admin password is on the Hub settings card on the back of the Hub. That’s easier said than done if you have no internet connection, but if you do have a smartphone, turn off its Wi-Fi and use mobile data to find out if BT is down in the local area. Scroll down to BT Web Protect and click Switch on BT Web Protect. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. BT not taking their responsibilities seriously when it comes to parental controls. 4. Go to solution. Are you a business user?Parental Controls not working. Press then go to (Settings) at the top right ofBest wireless router: At a glance. I have a Problem here I have BT Parental Controls Turned On. BT Virus Protect works on compatible PC/MACs. 4. 168. The default PIN is 1234. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Some more links on the ISP’s blocking content (Virgin & BT Customers): Setting up the Home Hub 5 is easy. Some routers have better implementations than others, a good router will be able to have multiple daily start/stop times set for individual devices. To find out how to use it, just click on the dropdown for your Hub. Find the best signal location in your house - this is often near a window. . 30. Hi I have a problem, and it seems to be repeated, Our BT Parental Controls are showing as UNAVAILABLE and cannot be switched on or off as there is no tab or other means of accessing the Parental controls page ? We are also getting a message in MYBT that parental controls are being activated and to w. We regularly release software upgrades for our Hubs. Please try after 15 minutes. Trouble is, I can't see. I think it had an impact, as. 2. Configure your home hub to not do DHCP on your network anymore. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. BT Parental Controls. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. This is infuriating me and it's a real flaw in the soft. Broadband. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. The surprise being I've never installed these, configured these or done anything with them at all. Ive been into hub settings and its saying there is. Email; Billing. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. How to turn off BT Home Hub Smart Setup. There doesn't seem to be any way to set parental controls at all. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. 99 connection charge may apply. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. BT parental controls. Includes a BT Home Hub (unless BT has already provided you with one). 3. We upgraded from a BT hub 5 to a BT smart hub 6 and since then the parental controls don't seem to be working, not sure it this is just a coincidence. Alternatively, you can access the Accounts Settings menu by opening the Start menu, typing "account," and selecting the "Manage Your Account" option. BT Virus Protect works on compatible PC/MACs. My online account says it's activ. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. What happens if you login to MyBT, select "my extras" and then select the option to manage Parental controls? There should be an option to uninstall or delete Parental Controls. BT Smart Talk Want to save money on expensive calls from your mobile? BT Cloud Watch the video to get quick tips on how to manage parental controls on BT Broadband. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. The Wi-Fi network name has been changed and the BT 4G Home Hub has been set up as a Wi-Fi hotspot, so you can access the internet wirelessly from your devices. So, parental controls haven't worked since upgraded from copper to fibre and got a new Smart hub. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. You should be able to do this with certain 3rd party routers however, but not on the Business routers. BT could provide firmware update to Smart Hub which could allow management of applications, browsers etc at per client (each device connected to hub) level for Parental Control type situations. Click the Settings tab, at which point you’ll be asked to enter your admin password. 3. The message will offer a choice on whether or not you would like to activate Parental Controls. We’ll be ready to activate it. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Landline & Mobile. The latest BT Home Hubs come with several advanced security features such as WPA2 encryption, firewall protection, parental. I knew the BT Home Wi-Fi was better value, the Google Wifi easier to use and the Linksys Velop faster – but it was TP-Link that offered the most for families. Norton 360 Deluxe — $29. Time to put it to the test. For example, you can control your children's internet use when you're not about. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. Re: How to Disable BT Wi-fi on my Home Hub. I have a slight issue with parental controls I would like to setup on my BT hub. I have BT Fibre with Smart Hub 2. For example, you can control your children's internet use when you're not about. BT Parental Controls can help limit the potentially harmful content that your children watch online. 4 October 2015 at 9:07PM edited 4 October 2015 at 9:30PM in Techie Stuff. From the home screen, go into Settings and then select General and then Restrictions. Going to "Manage your extras". Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. BT Parental Controls allow you to restrict certain types of websites on. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. Failing to be able to help, I am asking the BT Community for help on this issue. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. I have setup the parental control using the firewall rule, with time restrictions. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2. Check BT Broadband status. BT sent me a new hub to attempt to resolve this. USB Mouse and Keyboard Connect a mouse and/or keyboard to your DroiX® device, via USB. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. Home phone including Digital Voice; BT. Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. 3. I have setup the parental control using the firewall rule, with time restrictions. If you are not able to acce. 99 connection charge may apply. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Connecting to BT-Fon on the same router which applies the same Parental controls will enable you to use Netflix and keep the level of Parental control you require. BT Home Hub Parental Controls causing Script Errors. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. Once it’s charged, you’re ready to go. Once you save the change it can take up to half an hour for BT connect to your. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. 1. I have tried Resetting and Restarting the Hub its BT Home Hub 2. After that, click onManage services. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. It takes into account the first part of the site address, such as; "and not the information after this. You'll find it on the back of the Hub if you haven't updated it. Hi, I set parental controls on my homehub to stop my teenage children being online all night, however, my son has discovered that if he simply sneaks downstairs and resets the hub, then all the controls are removed and the password is reset. 11ac standard. 2. Clicking on "Manage BT Parental Controls". Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. Go to the URL of a proxy site. Thanks to its multiple radios, it can connect to a huge number of low-power smart. All you need to know about your BT Business Smart Hub. Tap Activate Parental Controls. Secure browsing. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. I upgraded my package to the 250 mbs. Includes a BT Home Hub (unless BT has already provided you with one). Go to the WiFi Controls dashboard. - record clips and take snapshots of what’s happening when. Have a new hub coming so once recieved, will start from scra. BT also offer the following functionality:1. It’s also important to consider installing anti-virus software and parental controls:Hi everyone, I've been on BT infinity for some time now but just added 2 Amazon Fire tablets to the wifi network for the kids. How to return the 4G Mini Hub. Landline; BT Mobile; Email. Do I need to g. You can change it at any time. To phone EE: Dial Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & Home Phone. There’s a lot of ways round it but I don’t think the BT router can really achieve these. You will be activated with the 'light' filter setting. Parental Controls on BT Home Hub. You can use any router you like as long it is the appropriate type for the service you have. BT Virus Protect works on compatible PC/MACs. - BT Community. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. See how to set up BT Parental Controls and which sites to block. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. 2 Contents Set-up summary Set-up summary 2-3. Compatible line required otherwise £49. Home phone including Digital Voice; BT Mobile; Email. BT Parental Controls help keep your children safe online. Features are geared towards people, trying to shape traffic for gaming. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. 27. 4MB/sec, but the Home Hub 5 is better at long range. The tool is quick and easy to set up and simple to manage. It works by looking at the main purpose of the site. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Let me know if this fixes the problem or if you are still unable to get the controls to work. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. 1 254, as BT chap suggested). 4. Business hub - need to install parental controls as kids on internet for schoolwork. So far there’s no major reason to upgrade to the Home Hub 5. Broadband parental controls help you protect your children against inappropriate websites. Setting up. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. 254 into the address bar. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Strong passwords. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Clicking on "Manage BT Parental Controls". Upgrade your router with a BT Fibre deal. BT Virus Protect works on compatible PC/MACs. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. Is this a Parental. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. One of the easiest ways a child can bypass your parental controls, whether it be on Windows 11/10 or other platforms, is by taking full advantage of a free VPN. Our customisable filters let you tailor internet access to suit your needs. Here’s how you can set up a passkey for all purchases. I use an Apple Time Capsule and have seen useful posts here showing how you can avoid using the Home Hub altogether and just connect the Infinity modem directly to the Time Capsule. Welcome to this user forum for BT Retail phone and broadband customers. Once activated, the filters will be live on the network within two hours. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. For some On Demand programmes, you may need to enter your payment PIN to confirm payment before watching. By default, Restrictions will be turned off. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. Re: BT Hub Blocking Access to a Website. Broadband. Scroll down to the 'My Extras' section and click Manage in the 'Parental. Parental Controls set-up tutorial for BT Internet Connections. icek June 15, 2020, 11:13am 1. I have restarted the Smart Hub but still does not work. I've flushed the cache on both MS Explorer and Google Chrome (I'm running Windows 8. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. 0:37. With Bluetooth, Wi-Fi, and Zigbee, the Amazon Echo (4th generation) is the best smart home hub for most people. Email; Billing. To turn it on, log in or sign up to My BT, scroll down to "My Extras" and select Turn On on the BT Web Protect panel. It takes into account the first part of the site address, such as; "and not the information after this. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. 02-01-2020 04:30 PM. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. Short of locking away the hub and. Come on BT this is hardly responsible family friendly behaviour in the mi. If your router has a different parental controls interface, please refer to How to configure Parental Controls on the Wi-Fi Routers (case 1)? For example, I want to keep my kids away from dangerous websites like gamble or porn sites, restrict internet access to 2 hours every day and block internet access during bedtime (10 PM to 7 AM). 0 Ratings. Setting up. Remember that parental control settings are only one part of online safety. Tap the three-dot icon in the top. . Just press the Home (or YouView) button and choose Settings > Parental Controls > Restrict Rated Programmes. This seems same problem than many BT customers have posted here. Getting your T8 Mini set up at first use. Suddenly,BT has started blocking websites with a service called Parental Controls. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. 254 in a web browser to open BT Hub Manager. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Key points. Coverage, 2 Gigabit Ports per unit, WiFi Router and Extender Replacement, Works with Alexa, Parental Controls, 2 - pack. Teenage son is still able to access sites blocked. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. As posted by @licquorice you need to opt out of BTWIFI you cannot just turn off your hub. 168. . I have tried everything, help pages on BT. All Wi-Fi devices have a MAC address and MAC Filtering is a great way to make a Wi-Fi connection more secure. Hub firmware version is v0. 254 when connected to the Mini Hub this should allow you to access the Mini Hub manager where you should be able to change the parental controls ^NeilG”If there’s a power cut or your broadband fails, you’ll be unable to make any calls using Digital Voice, including 999 calls. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. Activation will take place automatically and households are automatically. 3. Many others have the same problem. Three. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. READ: BT Home Hub 5 hands-on. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. Home network (24 pages) Switch BT Home Hub Quick Start Manual. BT Smart hub 2 parental controls. To override the controls you simply need the password for it however I share my password with my kids since they watch the BT sport channels and need it to login. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. BT Home Hub Parental Controls causing Script Errors.